When will my order ship?
Please allow 1 - 3 business days from the time your order is placed for processing and verification before item(s) are shipped.
You will receive a tracking number once your item(s) are packaged and a shipping label is created.
If you pre ordered an item please understand that pre orders are all custom made orders & have a process time of 2-3 weeks before getting shipped.
Please note, once we ship your package we are not held responsible for [SHIPPING COMPANY] deliveries, any delivery issues with [SHIPPING COMPANY] must be handled with [SHIPPING COMPANY] because we are not a shipping carrier.
Can I return my item for a refund?
Unfortunately, returns, refunds and/or cancellations are currently not allowed for online purchases. We do offer an exchange policy though. For more information head to our terms & conditions.